STILL FREE SHIPPING for orders over $75
Excellent customer service. They called me after fed ex couldn't get in my apt building and left. Then they did everything they could to get them to come back. Which they did later that evening, everything was alive. The Berghia went right to work in t...
Terell McCord from Los Angeles
We ship only Berghia nudibranchs to Canada.
Monday - Saturday: 9am - 5pm Central Time. Call 314-779-7408 or E-mail email@example.com
Sundays and holidays: 10am - 5pm Central Time. E-mail only firstname.lastname@example.org
We require a minimum order of 5 1/4 inch or 4 1/2 inch berghia per Canadian order. If you do not meet or exceed this order quantity we will void your order.
We accept Visa, MasterCard, American Express, Discover and Paypal through the online shopping cart and over the phone. Please note that your credit card charges are applied to your card when your order is placed. All pricing is in US dollars.
We will not ship your order until you have confirmed an arrival date with us. Please include your preferred arrival date in the comments box on the second screen of the check out. If you do not provide an arrival date in the check out process we will send an email requesting confirmation of the date that works best for you. Acclimation instructions, your FedEx pick up address and FedEx tracking numbers are e-mailed the day your order ships. Paper instructions are not included with your order unless requested.
Click here for the Canada Live Arrival Guarantee
Our checkout is secure and no credit card data is collected or stored in our system or on our servers for your protection.
Salty Underground charges only our cost for shipping to keep the cost of your order as low as possible. FedEx International Priority overnight shipping for berghia is usually approximately $65 U.S. depending upon where you live. In addition, a fee of approximately $16.80 U.S. will automatically be added to your order checkout to cover duties and taxes. There are no additional fees charged when you pickup. All fees are paid up front during checkout.
You will see your shipping costs prior to paying for your order by selecting the items you want and beginning the checkout process. The second checkout screen in the shopping cart shows your shipping costs. You do not have to pay for your order until the third screen in the checkout process. We are happy to provide you with a shipping estimate. Simply e-mail us and provide your postal code.
We ship to arrive on Tuesday through Thursday only, weather permitting.
IMPORTANT NOTES: We ship only to a FedEx office for pick up by you. We do not ship to a home or a business address. This allows you to receive your shipment at the earliest possible time and prevents exposure to extreme temperatures on delivery trucks. If you are unsure where your closest FedEx office is located send us an e-mail that includes your postal code, and we will reply back with the address.
Some locations in Canada do not have FedEx overnight shipping service. We will ship 2-day shipments at your own risk. We will use extra water and pack accordingly so the Berghia have a good chance of survival.
If the arrival date you request is a Canadian holiday it is up to you to alert us to the holiday. We will check with FedEx to find out if they are open or closed. FedEx and/or Canadian Customs may be closed on holidays resulting in a day or more delay in delivery.
If you live within driving distance to the US border, we are happy to ship to a FedEx office or other shipping service provider on the US side of the border for you to drive over to pick up. This shipping is much less expensive, avoids possible Canadian customs slow downs and international flight delays. We can also ship all livestock items on our website, not just Berghia. Contact us with your postal code if you are interested in this option, and we will research the location of the pick up point in the US for you.
We will e-mail your tracking and acclimation information the day we ship. This gives you time before the Berghia arrive to ask questions about the acclimation process.
We go to great lengths to insure that your Berghia order arrives alive. We have researched the best methods and take great care in packing your order. Your order is packed between 5pm and 6pm. and dropped off at FedEx just before 7pm. Your shipping box is always FREE and includes the berghia transfer pipet, bags, protective packing container, heat pack(s) if needed, and the corrugated box. This is a $4.00 - $8.00 value for FREE!