What a great company!! I've been reefkeeping since the early 90's. I can honestly say in that time, I've only had such great service from an internet company 3 or 4 times. Within minutes of placing the order I got a call to discuss the details of deliv...
Jay Patterson from Southwest Florida
I called last week, and got a return call from someone (did not get the name). I just wanted to personally say thank you for the wonderful, informative and helpful conversation we had. I had planned on ordering some of the Berghia's, but before you ship them you, you recommended that I check some things (Specifically nitrate levels). As it turns out, that even though my nitrate levels were very acceptable in the past, at present they were WAY out of whack. It just goes to show that you guys care about your customers and not just about selling product, as you could have easilly shipped me a bunch of the little critters, only to go to their doom. Once the nitrate problem is resolved and the tank is back in good order, I will certainly be calling back if there is any aptasia left. I will also strongly recommend you guys to anyone I talk to that has a problem with aptasia. Thank you again for likely saving my tank. Mike
Date Added: 10-14-2008